Privacy Policy

1. Introduction

Finaceverse Technologies Pvt. Ltd. (“Finaceverse”, “we”, “us”, or “our”) operates the Audric platform (“Service”) — an AI-powered compliance and audit intelligence platform for accounting and audit firms. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use Audric.

By accessing or using Audric, you agree to the collection and use of information described in this policy. If you do not agree, please discontinue use of the Service.

2. Information We Collect

2.1 Information you provide directly

• Account registration details (name, email, firm name, role)
• Documents and financial statements uploaded for analysis
• Audit notes, annotations, and workflow data created within the platform
• Support correspondence and feedback

2.2 Information collected automatically

• Usage data (features accessed, actions performed, session duration)
• Device and browser information (user agent, IP address, operating system)
• Log data (timestamps, error events, API call metadata)
• Cookies and similar tracking technologies (see Section 7)

3. How We Use Your Information

We use collected information to:

• Provide, operate, and improve the Audric platform
• Process and analyse uploaded documents using AI/ML models
• Generate compliance checks, audit reports, and recommendations
• Authenticate users and enforce access controls (RBAC)
• Send transactional communications (alerts, reports, account notices)
• Fulfil legal and regulatory obligations, including audit-trail requirements
• Detect and prevent fraud, abuse, or security incidents

We do not sell your personal data or client documents to third parties, and we do not use your confidential financial documents to train external AI models.

4. Document Data & Confidentiality

Financial statements, audit workpapers, and other documents you upload are treated as strictly confidential. They are processed solely to provide the Service to your firm. Document data is encrypted at rest (AES-256) and in transit (TLS 1.3). Access is restricted to authenticated users within your firm's workspace.

Audric AI models run inference on your documents but do not use your document content to update or retrain shared models. Each firm's knowledge base remains isolated.

5. Data Sharing & Disclosure

We may share information only in the following circumstances:

• Service providers: Cloud infrastructure, payment processors, and analytics vendors bound by data processing agreements
• Legal obligations: When required by applicable law, court order, or regulatory authority
• Business transfers: In connection with a merger, acquisition, or sale of assets (with prior notice)
• With your consent: For any purpose you explicitly authorise

6. Data Retention

We retain account and usage data for the duration of your subscription plus 7 years, to comply with professional record-keeping standards applicable to accounting and audit services. Uploaded documents are retained per the retention schedule configured by your firm administrator. You may request deletion of your account data at any time by contacting privacy@audric.io.

7. Cookies

Audric uses essential cookies required for authentication and session management (e.g., cap_session, audric-theme). We also use analytics cookies to understand feature usage. You may disable non-essential cookies in your browser settings; this will not affect your ability to use core platform features.

8. Security

Audric is aligned with SOC 2 Type II controls. We employ encryption at rest and in transit, multi-factor authentication, role-based access controls, and continuous security monitoring. Despite these measures, no system is completely secure. We encourage you to report suspected vulnerabilities to security@audric.io.

9. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or port your personal data, and to object to or restrict certain processing. To exercise these rights, contact us at privacy@audric.io. We will respond within 30 days.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify firm administrators of material changes by email and will post the updated policy here with a revised “Last updated” date. Continued use of the Service after changes take effect constitutes acceptance of the revised policy.

11. Contact

Questions about this policy? Contact our Data Protection Officer at: privacy@audric.io
Or write to: Finaceverse Technologies Pvt. Ltd., India.